Krabi Seabass Hotel
Privacy Policy
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Privacy Policy (Krabi Seabass Hotel)
K-BAC At Nine Co., Ltd. (hereinafter referred to as the “Company”) recognizes the importance of protecting personal data and other related information about you (collectively referred to as “Information”). This policy ensures that you can trust the Company’s transparent and responsible collection, use, and disclosure of your information when using the Company’s services. The Company appreciates your trust and will handle your personal data with care and reasonable measures to provide the best experience and service exclusively for you.
This Privacy Policy (“Policy”) applies to the collection, use, or disclosure of customer data under the Company's control, including within the hotel, website, social media channels, online communication channels, and any other platforms where the Company collects your personal information.
According to this policy, "Personal Data" refers to information about an individual that can identify them directly or indirectly, excluding the personal data of deceased persons, as specified in this policy.
The Company reserves the right to update, modify, or change this policy as deemed appropriate and will notify you through the website at www.krabiseabasshotel.com, with the effective date of each amended version indicated. However, the Company recommends that you regularly review the updated policy on the website or through specific communication channels used by the Company, especially before disclosing any personal data to the Company.
1. Types of Personal Information Collected
The Company may collect the following types of personal data, which may include data collected directly or indirectly from you. The nature of the personal data collected depends on the context of communication and your relationship with the Company:
- Personal Information: Includes title, name, surname, gender, age, nationality, country of residence, date of birth, marital status, number of family members and children, children’s ages, government-issued identification details (e.g., national ID number, passport number, tax ID number, driving license number), immigration details (e.g., arrival and departure dates, signature, voice recordings, photographs, CCTV footage, vehicle registration plates, and any other information provided to the Company).
- Contact Information: Includes mailing address, delivery address, billing address, phone number, fax number, email address, Line ID, Facebook user account, and other contact information provided to the Company.
- Membership Information: Includes membership account details, membership number, accumulated points, customer code, membership type, joining date, membership duration, bank account, payment information, and other membership-related data provided to the Company.
- Financial Information: Includes credit/debit card information, bank details, card numbers, card types, card issue and expiration dates, billing cycle, account details, payment history, and other financial data provided to the Company.
- Transaction Information: Includes payment information (e.g., payments to/from you), transaction dates and times, payment amounts, refund requests, order numbers, purchase details, delivery/pick-up locations, receipts, warranty information, complaints, and other transaction-related details.
- Technical Information: Includes IP address, cookies, MAC address, log files, device ID, device model and type, network details, connection data, browser history, and other technical data collected through the platform.
- Usage Information: Includes search and usage data on the website, products, and services, cart details, product interests, price alerts, follow-shop records, last-click timestamps, and other usage records.
- Marketing and Communication Information: Includes your preferences regarding receiving marketing information from the Company and your preferred communication methods.
- Sensitive Information: Includes data related to religion, health, physical or mental conditions, genetic data, medical history, and disabilities.
2. Sources of Personal Data Collected
The Company collects or obtains various types of personal data from the following sources:
- Personal data collected directly from you through service channels such as hotel bookings, room registration, contracts, surveys, service bookings, or other controlled channels.
- Data collected when you access the Company’s website, products, or services, including tracking your online behavior through cookies or device software.
If you provide third-party personal data (e.g., emergency contacts), please inform these individuals about this Privacy Policy and/or seek their consent when necessary to disclose their information to the Company.
In cases where you, as the data subject, refuse to provide necessary data for the Company’s services, it may result in the Company being unable to offer you the requested services, in full or in part.
3. Purposes for Collecting Personal Data
The Company collects personal data for the following purposes:
- To provide services, manage contracts, and support related activities such as processing payments, confirming orders, handling deliveries, and processing refunds or exchanges.
- For marketing and communication purposes, including providing special offers, promotions, and information about the Company’s services.
- For registration and verification purposes, including ensuring your identity.
- To maintain, operate, and manage the website, ensuring smooth functionality, security, and convenience for users.
- To comply with legal provisions, legal processes, or orders from relevant government agencies and/or cooperate with courts, regulatory bodies, government agencies, and law enforcement authorities.
- To protect the Company’s legitimate interests, including maintaining the security and integrity of the Company’s property and business.
Legal Grounds for Processing Personal Data
Table lists legal bases the company relies upon when processing personal data and short details/examples for each basis.
| Legal Basis for Data Collection | Details |
|---|---|
| For Compliance with Legal Obligations |
To enable the company to perform and comply with laws governing the company, for example:
|
| For Legitimate Interests |
For the legitimate interests of the company or third parties where those interests are not overridden by individuals' rights and freedoms. Typical examples:
|
| For the Performance of a Contract |
To enable the company to fulfill contractual obligations or take steps at a prospective customer's request, such as:
|
| For Protection of Life, Body, or Health |
To prevent or mitigate harm to individuals' life, body, or health, for example by providing disease monitoring applications in line with government policy. |
| Your Consent |
Where the company obtains your explicit consent after clear notification of purpose, for example:
|
Tip: On small screens the table converts to accessible, card-like rows for easier reading. If you'd like a downloadable PDF or a version that fits your website style, tell me which colors or fonts you prefer.
In processing personal data for the purposes mentioned above, the company relies on the following legal grounds:
- For Compliance with Legal Obligations: To perform and comply with laws such as Hotel Act B.E. 2547 (2004), Computer Crimes Act B.E. 2560 (2017), tax laws, and compliance with court orders.
- For Legitimate Interests: For the Company’s or third parties’ legitimate interests where such interests are not overridden by your fundamental rights and freedoms.
- For the Performance of a Contract: To fulfill obligations under a contract with you (e.g., reservations, stays, hotel services).
- For Protection of Life, Body, or Health: To prevent or mitigate harm to individuals (e.g., health monitoring in line with government policies).
- Your Consent: For purposes requiring explicit consent (e.g., marketing, sensitive data processing).
5. Cookies and the Use of Cookies
When you access the company’s website, the company will automatically collect your personal data through the use of cookies.
6. Persons to Whom the Company May Disclose or Transfer Your Personal Data
For the purposes of collecting your personal data as described above, the Company may disclose your personal data to the following entities:
| Type of Data Recipient | Details |
|---|---|
| Government Agencies | The Company may disclose personal data to government agencies for compliance with the law or other important objectives (e.g., public benefit). These agencies may include law enforcement agencies, regulatory bodies, or other authorities such as the Ministry of Interior, the Revenue Department, the National Police Agency, courts, the Office of the Attorney General, the Department of Disease Control, and local government organizations. |
The Company may disclose personal data to government agencies, regulatory bodies, courts, or law enforcement authorities when legally required.
7. Retention Period
The company will retain your personal data for as long as reasonably necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations, rules, and regulations. However, the company may retain your personal data for a longer period if required by applicable law.
8. Security of Personal Data
The company recognizes the importance of ensuring the security of your personal data. Appropriate technical and organizational measures are applied to protect confidentiality, prevent unauthorized access, misuse, loss, or destruction of data.
9. Rights of Data Subject
You have the right to:
- Access your personal data and request copies.
- Correct inaccurate or incomplete data.
- Request deletion or anonymization of your data.
- Request suspension of use of your data.
- Object to processing of your data.
- Withdraw consent at any time (subject to legal exceptions).
- Request data portability.
10. Company Contact Details
Personal Data Controller
Name: K-BAC At Nine Co., Ltd.
Address: 273/55 Utarakit Road, Pak Nam Subdistrict, Mueang District, Krabi 81000
Email: info@krabiseabasshotel.com
Personal Data Protection Officer
Name: Ms. Pieangnalin Kyokong
Address: 273/55 Utarakit Road, Pak Nam Subdistrict, Mueang District, Krabi 81000
Email: info@krabiseabasshotel.com